Privacy Policy

This Privacy Policy explains how Civil Geotech Specialist Pty. Ltd. (ABN 69 687 859 490) ("we", "our", or "us") collects, uses, discloses, and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website (https://www.cgs.net.au), you agree to this Privacy Policy.

What Personal Information We Collect

We may collect personal information such as:

• Full name
• Email address
• Phone number
• Company name and job title (if applicable)
• Project location or enquiry details
• IP address and browser information (via cookies)

We only collect information that is necessary for us to provide our services or to respond to your enquiries.

How We Collect Information

We collect personal information when you:

• Contact us via online forms, email, or phone
• Subscribe to newsletters or request a quote 
• Browse our website (usage data may be tracked via cookies or analytics tools)
   

Why We Collect It

We collect and use your personal information to:

• Respond to enquiries or service requests 
• Provide quotes, proposals, and technical information 
• Improve our website and services 
• Maintain internal records 
• Comply with legal obligations
   

Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may disclose it to:

• Our internal team or subcontractors (as needed to deliver services) 
• IT service providers or web hosting companies 
• Legal or regulatory authorities if required by law 

All third parties are required to protect your personal information in accordance with this Privacy Policy.

Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. This includes physical, electronic, and managerial safeguards.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute data security.

Access and Correction

You may request access to the personal information we hold about you and request corrections if needed. To do so, contact us using the details below.

Cookies and Website Tracking

Our website may use cookies and analytics tools (e.g. Google Analytics) to monitor usage, improve performance, and deliver a better user experience. You can disable cookies in your browser settings.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. You should read their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date noted at the top.

Contact Us

If you have questions, complaints, or requests regarding your privacy or this policy, please contact:

Civil Geotech Specialist Pty. Ltd.
Website: https://www.cgs.net.au
Email: admin@cgs.net.au